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Privacy Policy

Porter-Turnbull Genomics Consultancy

 

Customer Privacy Notice

 

Last updated: 13th February 2026

 

This privacy notice tells you what to expect us to do with your personal information when you contact us, engage our consultancy services, or visit our website.

1. Contact Details

 

Data Controller:

Robert Porter-Turnbull

Trading as: Porter-Turnbull Genomics Consultancy

 

Email: contact@ptgenomicsconsultancy.com

Business Address:

 

Porter-Turnbull Genomics Consultancy

13 St Marys Street,

Stamford,

PE9 2DE

 

If you have any questions about this privacy notice or your personal data, please contact us using the details above.

 

2. What Information We Collect, Use, and Why

 

We collect or use the following personal information to provide and improve our professional consultancy services:

 

Information You Provide Directly

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  • Names

  • Contact details (email address, phone number)

  • Organisation name

  • Occupation or role

  • Records of meetings, correspondence, and decisions

  • Project details relevant to consultancy work

 

Information Collected Automatically (Website Use)

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  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of access

 

We use this information to:

 

  • Respond to enquiries

  • Enter into and perform contracts

  • Deliver bioinformatics and genomics consultancy services

  • Maintain client records

  • Improve our website and services

  • Comply with legal and regulatory obligations

 

We do not sell or trade personal data.

 

3. Lawful Bases and Data Protection Rights

 

Under UK data protection law, we must have a lawful basis for collecting and using your personal information.

 

Our Lawful Bases

 

Contract

 

We collect or use personal information because it is necessary to:

 

  • Enter into a contract with you; or

  • Carry out our obligations under that contract.

 

All of your data protection rights may apply except the right to object.

 

Legitimate Interests

 

We may process personal data where it is necessary for our legitimate business interests, such as responding to enquiries or maintaining service records, provided those interests do not override your rights.

 

Legal Obligation

 

We may process personal data to comply with legal or regulatory requirements.

 

Consent (where applicable)

 

If we rely on consent (for example, optional marketing communications), you have the right to withdraw consent at any time.

 

4. Your Data Protection Rights

 

Under UK GDPR, you have the right to:

 

  • Access – Ask for copies of your personal information

  • Rectification – Ask us to correct inaccurate or incomplete data

  • Erasure – Ask us to delete your personal data

  • Restriction – Ask us to limit how we use your data

  • Object – Object to certain types of processing

  • Data portability – Request transfer of your data

  • Withdraw consent – Where consent is used as the lawful basis

 

If you make a request, we will respond without undue delay and within one month.

 

To exercise your rights, contact:

contact@ptgenomicsconsultancy.com

 

5. Where We Get Personal Information From

 

We collect personal information:

 

  • Directly from you (via email, website contact forms, meetings, or contracts)

  • From your organisation where you act as a representative

 

6. Data Sharing

 

We may share personal data with:

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  • IT and website hosting providers

  • Email and cloud storage providers

  • Professional advisers (e.g., accountants or legal advisers)

  • Regulatory authorities where required by law

 

All third parties are required to process personal data securely and in accordance with UK data protection law.

 

We do not sell personal data.

 

7. International Transfers

 

Where service providers process data outside the UK, we ensure appropriate safeguards are in place, such as:

 

  • UK International Data Transfer Agreements (IDTA)

  • Adequacy regulations

 

8. How Long We Keep Information

 

We retain personal information only for as long as necessary:

 

  • Enquiry data (where no contract is formed): up to 12 months

  • Client contract and project records: up to 6 years after completion (for legal and tax purposes)

  • Financial records: retained for at least 6 years to comply with HMRC requirements

 

Data may be retained longer where required by law or where necessary to resolve disputes.

 

9. Data Security

 

We implement appropriate technical and organisational measures to protect personal data, including:

 

  • Secure hosting environments

  • Access controls

  • Password-protected systems

  • Encrypted communications where appropriate

 

10. Cookies and Website Analytics

 

Our website may use cookies and analytics tools to improve user experience and understand website usage.

 

You can control cookies through your browser settings. 

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You can find our cookie policy here.

 

11. How to Complain

 

If you have any concerns about our use of your personal data, you can make a complaint using the contact details at the top of this privacy notice.

 

If you remain unhappy with how we have handled your data, you can complain to the:

 

Information Commissioner’s Office

 

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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